The Spa at Warner Springs

Etiquette Guide for The Spa at Warner Springs

To ensure that you and those around you experience the full benefits of our Spa, we suggest the following. Arrive early. Arriving late will cheat you of precious minutes of your Spa treatment. Remember, your treatment will end on time so that the next client isn't delayed, regardless of how late you start. Respect other guests. The Spa environment is one of tranquility and relaxation, so respect the other guests' right to privacy and quiet.

What to Expect
To make your visit to The Spa at Warner Springs as enjoyable as possible, the following guidelines will help to prepare you for a relaxing and pleasant experience:

Scheduling the Appointment
When making an appointment for spa services, please inform us of any preference or personal requests. And notify the Spa receptionist of any physical ailments, disabilities or allergies when booking your appointments.
 
Appointment Cancellation
Due to the overwhelming demand for spa services, many Warner Springs Ranch owners and guests wait for appointments made possible by cancellations. For this reason, a 24-hour cancellation or reschedule notice is required. Owners and guests who do not give 24-hour notice will be charged in full for all services booked.

Before Your Massage or Treatment
We recommend that you enjoy a fresh shower and a relaxing dip in the hot mineral pool at Warner Springs Ranch prior to your treatments. The minerals of the hot springs and the beneficial oils of the massages are best absorbed through clean skin.

Arrive Early
To ensure that you and those around you experience the full benefits of our Spa, we suggest the following. Arrive early. Arriving late will cheat you of precious minutes of your Spa treatment. Remember, your treatment will end on time so that the next client isn't delayed, regardless of how late you start.
 
Apparel
Please arrive at the spa wearing comfortable, light clothing or a bathrobe. Our professional therapists provide draping to ensure your privacy throughout your treatments.
 
Client Profile
Please fill out the information in your client profile sheet to receive a beneficial, risk-free treatment. This information is confidential.
 
Meals & Alcohol
Please note that it is advisable to avoid the consumption of alcohol or large meals prior to any treatment.
 
Quiet Please!
The spa provides a relaxing, quiet, tranquil atmosphere. We ask that you respect other guests' treatments by speaking softly. In the privacy of your own treatment room, feel free to ask any questions that you may have, and they will be thoroughly answered.
 
Talk to Your Therapist
Our therapists are professionally trained. They will continue to adjust your comfort levels as needed. Please do not hesitate to bring any concerns to your practitioner's attention so that your spa experience will be a pleasurable one.

Pricing of Spa Services
Please note that prices are subject to change without notice.

SOAK in the Hot Mineral Pool
Nothing could make your massage better than a soak in the hot mineral pool at Warner Springs Ranch. Try this at least 40 minutes before your appointment to give yourself time to relax before and after the soak. Then you can walk past the tree lined hot springs to The Spa.

MASSAGE AREA - Your massage will be in a private room set up with a massage table and fresh linens. Hooks are available for hanging up your robe or clothes and a shelf will hold your glasses.

MODESTY - Massage treatments are best enjoyed without clothing. However, you may wear what is comfortable to you. This is where many people get a little queasy about modesty issues. Be confident that your massage therapist is very discreet and will leave the room while you disrobe and lie down on massage table. A sheet will be provided to cover your body and will keep all of your private areas covered during the massage.

Once the massage is over, the massage therapist will step out of the room while you dress.

Frequently Asked Spa Questions

How do I make an appointment?
Call The Spa at Warner Springs at 760.782.4255 to make an appointment. You will need a Visa or Master Card to book the appointment.

What if I have special health considerations?
Be sure to tell the receptionist, before booking your treatments, if you have high blood pressure, allergies, other physical ailments or disabilities, or if you are pregnant. Let the receptionist know when you call if you have any other concerns.

How do I prepare and what do I wear during my treatment?
SHOWER - Always take a shower before your massage appointment and put on a bathrobe, swimsuit or wear easy to remove clothing. 

Remember: Clean skin will allow the any oils used to absorb better and make the massage more enjoyable.

What about my comfort?
This is your relaxation time and you should delight in the massage experience to the fullest. Let your massage therapist know the amount of massage pressure you like or if there is any discomfort in the application of pressure to certain areas. Remember- THIS IS YOUR TIME TO RELAX and that won’t happen if there is PAIN!

What about my jewelry?
We recommend that you leave valuable jewelry at home, but if you forget, please remove all of your jewelry so that the massage therapist can have access to all areas for massage. Toe rings, earrings, necklaces, finger rings, any pierced jewelry should be removed for the best massage experience.

What if I need to cancel my massage appointment?
The Spa at Warner Springs hopes you do not have to cancel. But if you do, please call 24 hours prior to appointment time.

Gratuities
What is the common procedure for tipping my therapist(s)?
Prices at The Spa at Warner Springs do not include gratuities. Spa gratuity is generally comparable to restaurant gratuity, anywhere from 10% - 25%, depending on how pleased you are with your service. Tips can be left in the treatment room or at the front desk, and can be added to your charge card for your convenience. If you wish to add a gratuity to your Visa or Mastercard, please inform the receptionist when you are preparing to pay for your services.

After Care
If you soak in the hot mineral pool at Warner Springs Ranch, be mindful of too much heat. High blood pressure can cause you to feel dizzy or weak. You may want to limit yourself to 5 to 10 minutes the first time to see how you feel.

Drink extra water after all spa treatments and the hot mineral pool soaks to re-hydrate your body.

Give yourself some quiet time after your massage or mineral hot springs soak.

Other Questions?
Please contact our receptionist for further advice.